ZG STAFFING SOLUTIONS Hiring For Snabbit

About Snabbit: Snabbit is India's fastest-growing quick-service home assistance platform, redefining the way households access daily help. From cleaning to basic chores, Snabbit delivers trained and background-verified experts to your doorstep often within 10 minutes. Snabbit combines speed, trust, and technology to build a reliable ecosystem for users and to create dignified, structured employment for India's informal workforce, especially women. Role: Customer Support Executive (Blended Process) Responsibilities: Handle customer queries via calls, chats, and emails Provide accurate information and ensure quick resolution Maintain logs, update CRM, and track open tickets Coordinate with operations and field teams for service completion Achieve quality, productivity, and service-level metrics Maintain professionalism and empathy in every interaction Requirements: Excellent communication skills (English + Hindi preferred) Ability to manage both voice and non-voice tasks Customer-first mindset with strong problem-solving ability Comfortable with rotational shifts Basic computer knowledge and good typing skills Experienced candidates (1 - 5 yrs) welcome. What Snabbit Offers: Attractive performance incentives Fast-growth startup environment Training, upskilling & internal career growth Supportive and energetic team culture