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SnapFind
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Customer Support Executive

Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

SnapFind

0 - 3 years

0 Lacs

haryana

Posted:1 week ago| Platform: Shine logo

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Skills Required

denial management medicare medicaid icd analytical skills ms word excel powerpoint cpt codes billing scrubbers calling skills probing skills good communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

As an Analyst/Senior Analyst at SnapFind, you will be responsible for interacting with customers, insurance companies, and patients to process claims efficiently. Your role will involve identifying denial reasons, following up on claims to prevent write-offs, working on billing scrubbers, and making necessary edits. Additionally, you will handle contractual adjustments, write-off projects, and aim for a high cash collection/resolution rate. The position requires individuals with excellent calling skills, probing skills, and a solid understanding of claim denials. You will be expected to work night shifts at the office, with no planned leaves for the next 6 months. Fresh graduates and experienced candidates from the healthcare industry are welcome to apply, with immediate joiners preferred. To excel in this role, you should have 0-24 months of experience in a non-RCM profile (BPO/KPO) or more than 24 months of RCM (US Healthcare RCM) experience. Undergraduates need a minimum of 12 months of BPO/KPO experience, while any graduate can apply except BTech & BE holders. The ideal candidate will hold a degree in any discipline from a recognized educational institute, possess good analytical skills, and be proficient in MS Word, Excel, and PowerPoint. Your success in this position will also depend on your denial management skills, knowledge of Medicare, Medicaid, ICD, and CPT codes, and the ability to communicate effectively with team members, peers, and seniors. Join SnapFind, a startup revolutionizing freelancing with a unique platform that connects companies with a freelancer base of over 1,000 individuals.,

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Customer Support Executive