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Customer Support Executive

Customer Support Executive

Shining Stars Institution & travels

0 - 3 years

1 - 2 Lacs

Kolkata

Posted:1 week ago| Platform:

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Skills Required

Communication Skills Blended Process Inbound Process Cce Semi Voice Voice Process Outbound Process Complaint Handling Query Resolution Customer Support CSE Bpo Voice Telecalling Customer Care Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Jobseekers!

Greetings !

Customer Support Executive

Location Kolkata
Working -6 days
Rotational shift
Salary- Up to 2LPA
Quarterly bonus: 3000

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information about products/services to customers through effective communication skills.

Desired Candidate Profile

Excellent communication skills with ability to handle multiple conversations simultaneously.
Proficiency in blended processes, complaint handling, query resolution, semi-voice processes, telecalling techniques.

For more details contact Monika(7266822602) or whatsapp your resume.

Thanks and Regards,

Monika Singh

HR Executive

Shining Stars ITPL

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