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Customer Support Executive

1 - 6 years

3 - 5 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:


About the Role:

Customer Support Executive


Key Responsibilities:

  • Respond promptly and professionally to customer queries via email and voice
  • Understand customer concerns and provide effective, accurate solutions
  • Coordinate with internal teams to resolve issues efficiently
  • Maintain clear and concise records of customer interactions
  • Ensure high levels of customer satisfaction and contribute to continuous support improvement

Requirements:

  • Good written and verbal communication skills (English proficiency preferred)
  • Basic computer knowledge and email handling skills
  • Ability to multitask and manage multiple conversations
  • Minimum 1 year of experience in customer support (email/voice)
  • A customer-centric attitude with strong problem-solving abilities

Benefits:

  • Hands-on experience with an AI-powered platform
  • Free lunch provided at the office
  • Comprehensive medical insurance
  • Career growth and advancement opportunities in a rapidly growing organization
  • Structured training and continuous support to help you succeed

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