Dhruv Tax Consulting Pvt Ltd is seeking dedicated individuals to join our team as Customer Support Representatives for the International Voice process. If you have a good command of the English language and are looking for a rewarding career opportunity, we welcome both experienced professionals and freshers to apply. Key Responsibilities: Provide exceptional customer service through inbound and outbound calls. Assist international clients with inquiries, issues, and service-related information. Maintain a positive and professional attitude while interacting with customers. Ensure accurate documentation of customer interactions. Requirements: Proficient in English (verbal and written). Willingness to work night shifts. Ability to work from our office location. Good interpersonal and communication skills. A strong commitment to customer satisfaction. Location : Suja Plaza, 2nd Floor, Manikonda Rd, OU Colony, Shaikpet, Hyderabad Job Type : Full-time, Night Shift Shift Timings : 9:00 PM to 6:00 AM (Monday to Saturday) Forward your Resume to : 7075155544
Dhruv Tax Consulting Pvt Ltd is seeking dedicated individuals to join our team as Tax Associate for the International Voice process. If you have a good command of the English language and are looking for a rewarding career opportunity. Performance bonus
Job Title: Tax Associate – International Voice Process Job Description: Dhruv Tax Consulting Pvt. Ltd. is looking for enthusiastic and detail-oriented Tax Associates to join our International Voice Process team. In this role, you will handle inbound and outbound calls, assist international clients with tax-related queries, and provide accurate solutions. You will also be responsible for clarifying client doubts, ensuring customer satisfaction, and maintaining high-quality standards in communication. Key Responsibilities: Handle inbound & outbound international voice calls. Clarify clients tax-related doubts in a professional and clear manner. Maintain accurate client records and update system databases. Ensure compliance with company standards and client confidentiality. Deliver exceptional service and build long-term client trust. Requirements: Excellent communication skills in English (both verbal & written). Prior BPO/KPO/voice process experience preferred, but freshers with strong English skills may also apply. Ability to handle clients professionally and with patience. Basic knowledge of finance/taxation is a plus but not mandatory (training will be provided). Comfortable working in the US Night Shift. Job Details: Work Location: Shaikpet, Hyderabad Shift Timings: 9:00 PM – 6:00 AM IST Working Days: Monday to Saturday (Sunday off) Cab Facility: Not provided Job Type: Full-time, On-site Why Join Us? Exposure to international tax processes. Professional growth in a stable and growing company. Performance-based incentives and supportive team environment.
Job Title: Customer Support Executive – International Voice Process Job Description: Dhruv Tax Consulting Pvt. Ltd. is looking for enthusiastic and detail-oriented Customer Support Executive to join our International Voice Process team. In this role, you will handle inbound and outbound calls, assist international clients with tax-related queries, and provide accurate solutions. You will also be responsible for clarifying client doubts, ensuring customer satisfaction, and maintaining high-quality standards in communication. Key Responsibilities: Handle inbound & outbound international voice calls. Clarify clients tax-related doubts in a professional and clear manner. Maintain accurate client records and update system databases. Ensure compliance with company standards and client confidentiality. Deliver exceptional service and build long-term client trust. Requirements: Excellent communication skills in English (both verbal & written). Prior BPO/KPO/voice process experience preferred, but freshers with strong English skills may also apply. Ability to handle clients professionally and with patience. Basic knowledge of finance/taxation is a plus but not mandatory (training will be provided). Comfortable working in the US Night Shift. Job Details: Work Location: Shaikpet, Hyderabad Shift Timings: 9:00 PM – 6:00 AM IST Working Days: Monday to Saturday (Sunday off) Cab Facility: Not provided Job Type: Full-time, On-site Experience: Freshers or candidates with International Voice / Customer Support experience (up to 2 years) Why Join Us? Exposure to international tax processes. Professional growth in a stable and growing company. Performance-based incentives and supportive team environment.