Customer Support Executive (International Voice Process)

Dhruv Tax Consulting

0 - 2 years

1 - 2 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

communication skills customer support fluent english excel international voice process time management convincing power voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Customer Support Executive International Voice Process

Dhruv Tax Consulting Pvt. Ltd.

Key Responsibilities:

Handle inbound & outbound international voice calls.
Clarify clients tax-related doubts in a professional and clear manner.
Maintain accurate client records and update system databases.
Ensure compliance with company standards and client confidentiality.
Deliver exceptional service and build long-term client trust.

Requirements:

Excellent communication skills in English (both verbal & written).
Prior BPO/KPO/voice process experience preferred, but freshers with strong English skills may also apply.
Ability to handle clients professionally and with patience.
Basic knowledge of finance/taxation is a plus but not mandatory (training will be provided).
Comfortable working in the
US Night Shift
.

Job Details:

Work Location:
Shaikpet, Hyderabad
Shift Timings:
9:00 PM – 6:00 AM IST
Working Days:
Monday to Saturday (Sunday off)
Cab Facility:
Not provided
Job Type:
Full-time, On-site
Experience:
Freshers or candidates with International Voice / Customer Support experience (up to 2 years)

Why Join Us?

Exposure to international tax processes.
Professional growth in a stable and growing company.
Performance-based incentives and supportive team environment.

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