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For Employers

Customer Support Executive

Seven Geomax Consulting Private Limited

0 - 31 years

1 - 4 Lacs

electronics city bengaluru/bangalore

Posted:22 hours ago| Platform: Apna logo

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Skills Required

support communication flexibility resolve service crm metrics training development

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking enthusiastic and customer-focused professionals to support our international clients via voice-based interactions. If you have excellent communication skills, a passion for solving problems, and the flexibility to work in rotational shifts, this is your opportunity to grow with a world-class team. Key Responsibilities Minimum 06+ months Experience in international call centre Handle inbound and outbound calls for international customers Resolve customer queries efficiently and professionally Maintain high levels of customer satisfaction and service quality Document interactions accurately in CRM systems Collaborate with internal teams to ensure timely resolution of issues Meet performance metrics including call quality, response time, and customer feedback Requirements Minimum qualification: Graduate in any discipline (Undergraduates with experience may apply) Excellent verbal communication skills in English Prior experience in international voice process preferred (0–3 years) Ability to work in rotational shifts, including night shifts Strong problem-solving and interpersonal skills Familiarity with CRM tools and basic computer applications What We Offer Competitive salary with attractive incentives Comprehensive training and development programs Health insurance and wellness benefits Transport allowance or cab facility for night shifts Vibrant work culture with global exposure Career growth opportunities across departments and geographies

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Customer Support Executive