Customer Support Executive

0 years

0 - 2 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are hiring freshers under the NAPS (National Apprenticeship Promotion Scheme). This program is specially designed for young candidates who want to start their career and gain practical work experience.

Job Role: Customer Support

Program: NAPS (Apprenticeship Training)

Salary/Stipend: Up to 17,000 per month (as per company policy)

Benefits: You will get hands-on training, industry exposure, and a chance to learn while working. After successful completion, you may also get an opportunity for a regular position in the company (based on performance and company requirement).

This is a good opportunity for freshers to start their career journey with Religare Broking Ltd. A-3/4/5, 2nd Floor, Club 125, Sector-125, Noida, UP - 201301

Responsibilities:

  • Understand customer needs and improve their journey.
  • Collect and analyze customer feedback (NPS, CSAT).
  • Work with teams like Sales, Support, and Marketing to fix issues.
  • Create programs to improve customer satisfaction.
  • Use data to find areas for improvement.
  • Lead customer experience projects and track results.

Qualifications:

  • Under Graduate/Postgraduate
  • Strong communication and problem-solving skills.
  • Good MS Office (Excel, Word).

Interested Candidate:-

Pls share your CV - pawan.kumar7@religare.com

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