Customer Support Executive

0 - 3 years

1 - 2 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Handle customer queries via phone and in-person at retail outlets
  • Provide product information, resolve complaints, and ensure customer satisfaction
  • Assist with billing, returns, exchanges, and loyalty program support
  • Maintain records of customer interactions and transactions
  • Follow company policies and maintain service quality standards

Skills Required:

  • Strong communication and interpersonal skills
  • Problem-solving and conflict resolution abilities
  • Ability to handle multiple tasks in a fast-paced environment
  • Customer-centric mindset
  • Known languages : English , Hindi , Telugu

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R.S Brothers

Retail

Retail City

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