Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & expertise * Maintain high CSAT through timely resolutions * Collaborate with teams on process improvements
Responsibilities: b2C sales + PNL must know Marathi Upskilling edtech sector last position must be ASM or SM Team Handling Experience
Responsibilities: * Collaborate with sales team on strategy development * Lead pre-sales efforts for new business opportunities * Ensure customer satisfaction throughout the process * Manage RFP response preparation and delivery