Posted:17 hours ago|
Platform:
Work from Office
Full Time
Job Title: Customer Support Executive Location: Noida Sector 58 C 29 reboot xp Salary: 22,000CTC Working Days: 6 Days Key Responsibilities: Customer Interaction: Handle inbound and outbound calls, emails, and chats to address customer inquiries, concerns, and issues effectively. Problem Resolution: Provide timely and efficient resolutions to customer issues, escalating complex problems when necessary. Product Knowledge: Ensure thorough understanding of the product or service being offered, providing accurate information to customers. Documentation: Maintain detailed records of customer interactions and update the CRM system with relevant information. Quality Assurance: Ensure a high level of customer satisfaction by maintaining professionalism and a positive tone in all customer communications. Team Collaboration: Work closely with other departments (e.g., Technical Support, I Required Skills: Communication: language]. Problem-Solving: Customer-Centric: Multitasking: Team Player: send me your update resume on WhatsApp 7982007219
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