Posted:6 hours ago|
Platform:
On-site
Full Time
we’re hiring: patient relationship officer Location: Gurgaon sector 49 Company: Open Mind Services Limited Experience: 1–2 years Industry: Healthcare Are you a calm, soft-spoken professional with a talent for building lasting relationships? We’re looking for a Patient Relationship Officer to be the voice of our organization and provide exceptional customer service in a healthcare setting. key responsibilities Handle inbound and outbound calls, emails, and chats Manage and convert sales queries effectively Provide detailed information on medical equipment and services Build strong relationships with existing customers Handle and resolve customer complaints within turnaround time Upsell relevant products and services where applicable Coordinate escalated cases with internal teams Collaborate effectively in a multicultural work environment skills and competencies required Excellent communication and interpersonal skills Proactive listening and problem-solving abilities Ability to handle pressure while maintaining service quality Strong understanding of customer relationship management qualifications and requirements Graduate in any discipline 1–2 years of experience in tele-calling or voice process Background in healthcare or medical industry preferred Female candidates preferred why join open mind services limited? We’re a purpose-driven organization focused on patient support and empathy-based service. Join us in making a difference. how to apply If this sounds like you, apply now or tag someone who may be a good fit.
Open Mind Services Limited
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