Customer Support Executive

0 - 31 years

1 - 2 Lacs

Posted:1 week ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

MyMoneyMantra Seal the deal Job Description Role : Customer Success/Support Executive Qualification : Any Graduate Functional Area : Sales, BFSI Sector Employment Type : Full Time,Permanent Work Timings : 9.30am to 6.00pm Working Day : Monday - Saturday Location : 7, Subbarayan St, Shenoy Nagar, Chennai, Tamil Nadu 600030 Job Openings 100 Responsibility  Candidates are responsible for giving product awareness and solving customer/client queries in regards to the product or service provided by the company.  You are responsible for handling sales over the predictive dialer system.  You should collect desired information from the customers/clients and maintain healthy relationship.  Making outbound calls for generating leads.  Generate and provide information effectively from leads and other sources.  Follow up with incoming leads.  Establish, develop and maintain the business relationship with the prospective customer in the assigned territory to generate new business for the organization Skills Needed:  Excellent Verbal and Written Communication skills  Excellent interpersonal, intrapersonal skills and Team Handling  Good MS Office knowledge  Self-motivated and driven by targets  Languages – All Regional Languages Preferred. Training & Development  They will be trained in strong process and system orientation with the ability to work in a dynamic environment. People Management  Maintain professional and cordial relationships with your teammates at the workplace. Process compliance  Daily login of 9 hours with one hour break  Maintain quality score for 70% and above  Client should be provided only with accurate information  Ensure services are scheduled as per customer requirement  Adherence to Systems and processes Compensation: Salary is 12-18 thousand/month and incentives. For more info call or whatsapp - 9498385034 Interview location - Shenoy nagar Near pachayapaas college

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