Customer Support Executive

2 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Find your next role with MedGenome Labs Ltd. We are the market leader in clinical genomic space in India and offers a comprehensive range of diagnostic services to doctors and researchers. We operate the largest CAP accredited Next Generation Sequencing (NGS) lab in Southeast Asia housing cutting-edge genome sequencing platforms. MedGenome is the founding member of GenomeAsia 100K, an initiative to sequence 100,000 Genomes in Asia.


Customer Support Executive


Skills and Experience Required:


  • 2+ years of experience in Customer Support in the Hospital or Diagnostic Segment.
  • Tracking all shipment boxes
  • Diligently going over the check list when samples arrive
  • Maintaining perfect records of all samples received
  • Recording and managing every sample in the Laboratory Information and Management System (LIMS)
  • Communicating with clinicians through emails and telephonic conversation regarding samples
  • Handing over the samples for further processing to the laboratory team.
  • Generating daily MIS reports and other adhoc reports as per requirements


Educational Qualification:

Bsc or Diploma in Medical Laboratory


If you are interested in this position, please click the APPLY NOW

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