Customer Support Executive

Join Magnum Group! Hiring For (Chat & Voice Process)

Job Highlights:

Designation: Customer Support Associate

Location: Bhopal

Language: English

Qualification: 12th pass/Graduate and above

Training Period: 30 DAYS (Stipend will be provided)

Salary:

10000 -17000

Job Description:

We are looking for a Customer Support Executive to join our team. In this role, you will assist customers by answering their queries through chat and voice calls. If you're a good communicator, friendly, and have a passion for helping people, we'd love to have you on board!

Key Responsibilities:

• Respond to customer inquiries via chat and voice calls.

• Provide accurate information about products and services.

• Resolve customer complaints and issues in a timely manner.

• Maintain a positive and professional attitude while interacting with customers.

• Follow company guidelines and processes to ensure quality service.

• Record customer interactions and feedback for future reference.

Requirements:

• Fresher’s and experienced candidates are welcome to apply.

• Good communication skills in English (both written and verbal).

• Basic computer knowledge (typing, browsing, using software tools).

• Ability to stay calm and polite under pressure.

• Willingness to learn and adapt to new processes.

• Prior experience in customer support (for experienced candidates) is a plus.

Shift Timings:

• For Male Employees:

Rotational Shifts (Day, Night, Morning, Evening) – 9 hours shift.

• For Female Employees:

Fixed Shifts (7:00 AM – 4:00 PM, 8:00 AM – 5:00 PM, 9:00 AM – 6:00 PM, 10:00 AM – 7:00 PM) - Morning Shifts

Working Days: 6 days a week (1 day off).

ADDRESS:

Ground Floor, Chinar Fortune Incube Business Center, Chinar Fortune City, Near Vrindavan Dhaba, Hoshangabad Road, Bhopal

Chinar Incube Business Center Magnum group

Regards,
Eirin SajiSr HR Executives9098353686

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹17,000.00 per month