Posted:2 months ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

LAKSH SOURCE BUSINESS SOLUTIONS PVT LTD is an India-based offshore business solutions provider that offers IT-enabled services, fully integrated software solutions, IT and educational consulting, and marketing services. With advanced networking technologies, we provide solutions worldwide, offering end-to-end services under one roof. Our services cover a range of BPO, KPO, email/chat support, IT (software), education and training, and various other outsourcing activities.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Puducherry. The Customer Support Executive will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing online support, and delivering exceptional customer service. The role involves technical support and resolving issues effectively to maintain high customer satisfaction levels.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Online Support and Technical Support skills
  • Excellent communication and interpersonal skills
  • Ability to handle customer inquiries and resolve issues efficiently
  • Experience in a similar role or in the customer service industry is a plus
  • Proficiency in using customer support software and tools

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