Customer Support Executive

0 years

1 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Opening: Customer Support Executive

Location: Ahmedabad
Job Type: Full-Time
Education: Any Graduate
Languages Required: Hindi & Gujarati (mandatory)
Experience: Fresher or Experienced candidates can apply

Job Description:

We are looking for a Customer Support Executive to join our team and assist customers by providing accurate information and support. The candidate will be responsible for handling calls, resolving queries, and ensuring a positive customer experience.
This role requires clear communication skills in Hindi and Gujarati, along with the ability to understand customer needs and offer appropriate solutions. A polite attitude, patience, and basic computer knowledge are essential for this position.

Key Responsibilities:

  • Answer customer calls, chats, and messages
  • Provide product/service information in a simple and clear way
  • Record customer interactions and update support logs
  • Identify customer issues and resolve them efficiently
  • Escalate complex issues to senior team members
  • Maintain professionalism and a positive approach during all interactions

Requirements:

  • Any graduate
  • Fluency in Hindi ,Gujarati and English
  • Good communication and listening skills
  • Basic computer skills (Email, MS Office, WhatsApp)
  • Ability to work in a team and manage time
  • Friendly and customer-centric attitude

Salary:

  • Based on skills and experience

How to Apply:

Interested candidates can share their resume on Rohit.rajpoot@ktron.in.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: From ₹10,000.00 per month

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