Customer Support Executive

Job Title: Customer Support Executive Company Name: Krish Trip                                                                                                                            Location: Rohini, North Delhi Experience: 1 + Years Employment Type: Full-Time, on-site.   About Us: At Krish Trip, were a fast-growing travel company dedicated to curating unforgettable travel experiences across India and beyond. Job Overview: We are seeking a proactive and customer-focused Customer Support Executive with at least 1 year of experience in handling client interactions. The ideal candidate will be responsible for resolving customer queries, providing accurate information, and ensuring a high level of customer satisfaction. Key Responsibilities: ·        Respond to converted customer inquiries via phone, email, or chat in a timely and professional manner ·        Resolve customer complaint and issues effectively and efficiently ·        Maintain accurate records of customer interactions and transactions ·        Provide product/service information and guidance to customers ·        Coordinate with internal teams to ensure customer issues are resolved ·        Follow up with customers for feedback and ensure satisfaction Candidate Requirements: ·        Minimum 1 year of experience in a customer support or client service role ·        Excellent communication skills ·        Proficient in using MS Office and customer support tools (CRM, ticketing systems, etc.) ·        Strong problem-solving and interpersonal skills ·        Ability to stay calm under pressure and handle challenging situations ·        Graduate in any discipline     Interested candidates can mail their updates resumes at career@krishtrip.com