Customer Support Executive- HR Shaeesta

Wipro

0 - 1 years

0 - 3 Lacs

kolkata

Posted:-1 days ago| Platform:

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Skills Required

blended process australian process semi voice voice process international bpo us process communication skills fluent english spoken english international process voice support international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Handle both voice (telephone calls) and non-voice (email/chat) interactions.
Communicate clearly with strong command of English.
Provide customer support with professionalism and patience.
Explain technical issues to both technical and non-technical customers/employees.
Deliver accurate information while maintaining high customer satisfaction.
Adapt quickly to new processes, product updates, and system changes.

Required Skills

Strong spoken communication & voice skills.
Good writing and comprehension abilities.
Excellent interpersonal and customer service skills.
Basic technical understanding.
Ability to learn new tools and processes quickly.

Technical Skills

Basic computer knowledge
MS Office
Outlook
Internet browsing

Eligibility

Freshers can apply
Graduation not mandatory
Must be comfortable with early morning / Australian shifts
Only Kolkata-based candidates are eligible

Interested candidate can share their resume on "7595058169" with subject line "KOLKATA CSA"

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