Posted:5 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Job Title:

Company:

Location:

Employment Type:

Experience Required:

About the Role:

Key Responsibilities: Handle customer queries and concerns through voice, email, or chat support

Provide prompt and accurate solutions to customer issue.

Maintain detailed records of customer interactions in the system Ensure high customer satisfaction through professional service delivery Collaborate with internal teams to resolve escalated matters. Meet individual and team performance targets consistently

Required Qualifications: Minimum 12th Pass or any Graduate (BA, B.Com, B.Sc, BBA, BCA, or similar)Exceptional English communication skills (spoken and written)0-1 year of experience in customer support or related field

Freshers with strong communication skills are encouraged to apply.

Note: Candidates with Law, Medical, MBA, or other professional degrees are not eligible for this position.

Key Requirements:

Flexibility to work 5 days a week with 2 rotational weekly offs

Immediate availability to join (notice period should not exceed 10 days)

Strong interpersonal and active listening skills

Basic computer proficiency

What We Offer:

Additional shift allowances

Performance-based variable incentives

One-way cab facility provided

Professional growth opportunities in a global work environment

Comprehensive training and skill development programs

Work Schedule:

Night shift operations:

How to Apply: Interested candidates meeting the above criteria can share their updated resume at [9147769534 OR soumesh.ghosh@globalitsolutions.net.in. Join us and be part of a dynamic team that values talent, dedication, and customer excellence!

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