Customer Support Executive

0 - 31 years

1 - 2 Lacs

koramangala bengaluru/bangalore

Posted:1 year ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A Customer Support Executive is responsible for providing high-quality customer service by addressing and resolving customer inquiries, issues, and complaints via phone, email, chat, or in-person. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach to ensure a positive customer experience and foster customer loyalty. Candidate - Requirements Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Proficiency in using customer service software, CRM systems, and Microsoft Office. Ability to multitask and manage time effectively. Patience and the ability to handle stressful situations calmly and professionally. Additional Requirement Flexibility to work various shifts, including weekends and holidays, if required. A customer-centric mindset and a passion for helping people. Ability to work independently as well as part of a team. USA SHIFT (Night Shift - India Time) Work from office (NO WFH)

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