Customer Support Executive - English & Hindi (Fresher and Grads)

0 - 2 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from Personal Network!!!!


Top MNC is Expanding Its Team Customer Support (Voice Process)

Launch Your Career with a Leading Corporate !!!

Who Can Apply:

  • FRESHERS - GRADS Only
  • Experience: 0 to 2 years in BPO/Customer Support/Voice-based roles
  • Strong communication skills in English and regional languages (English + Hindi )
  • Willingness to work in rotational day shifts (no night shifts)
  • Basic computer knowledge and typing ability
  • Energetic, positive mindset with a drive to learn and grow

Key Responsibilities:

  • Manage incoming and outgoing calls from domestic customers
  • Resolve queries, concerns, and service requests promptly and effectively
  • Provide accurate information on products and services
  • Maintain a courteous and professional tone throughout customer interactions
  • Update customer records and call logs in the system
  • Achieve performance benchmarks like call quality, resolution rate, and customer
  • satisfaction (CSAT)


Process    : Domestic Voice Customer Support
Language : ENGLISH + HINDI  
Position    : Customer Support Associate (Voice Process)

Location  :  Bangalore
Shift        : Day Shifts Only (No Night Shifts)

 

CONTACT IMMEDIATELY

JYESHTA    :

 
Best Wishes from Personal Network!

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