Customer Support Executive

HIRING ALERT: Customer Support – Roche Process | Transcom India

Location:

About the Company:

Roche

Job Role: Customer Support Executive (Voice / Non-Voice)

Industry:

Process:

Key Responsibilities:

• Handle customer queries via voice or non-voice channels with professionalism
• Provide accurate information and solutions to healthcare-related inquiries
• Ensure customer satisfaction by maintaining a high level of support quality
• Collaborate with internal teams to resolve complex cases
• Work effectively in a fast-paced, performance-driven environment

Eligibility & Requirements:

• Experience:

  Open to Freshers & Experienced candidates
• (Healthcare/BPO background preferred)

• Qualification:

  Any Graduate
• (Life Science specialization preferred)

• Skills Required:

• Excellent English communication
• Strong analytical and problem-solving abilities
• Willingness to work in rotational shifts (including night shifts)

Compensation & Benefits:

• Salary:

  Up to ₹4.5 LPA
• (Based on experience & performance)

• Work Schedule:

• 5 Days Working
• Rotational Shifts
• 2 Weekly Offs
• Performance-based incentives & opportunities for career growth

Why Join Us?

✅ Work with a leading global healthcare brand

✅ Structured career development & learning opportunities

✅ Supportive and collaborative work culture

✅ Attractive incentives for top performers

Apply Now / Share Your CV:

📞 9171962618 / 9111615980

• Immediate joiners preferred!