Description Vigilance Officer within a medical record department would focus on maintaining the integrity and security of medical records, investigating potential breaches or misconduct, and ensuring compliance with relevant regulations. Their duties would include scrutinizing records for discrepancies, investigating complaints, and implementing preventive measures. In other departments, vigilance-related responsibilities typically revolve around identifying and addressing potential corruption, misconduct, and malpractices. This includes investigating complaints, reviewing processes, and ensuring adherence to rules and regulations. These roles also involve conducting inspections, reviewing property returns, and monitoring staff rotations in sensitive areas. Job Responsibilities Surveillance And Detection Monitored security systems, including CCTV and access control. Observed and documented suspicious activities or incidents. Investigated complaints and reported findings to appropriate authorities. Internal Audits And Inspections Regularly review medical records for completeness, accuracy, and adherence to established protocols. Conduct surprise inspections of records storage and retrieval areas to identify potential weaknesses or vulnerabilities. Review and analyse audit reports to identify trends and areas for improvement. Conducted internal audit into IP & OP billing & reporting to CEO. Prepared detailed reports on Internal audit, including incident analysis. Complaint Handling And Investigation Receive and investigate complaints regarding potential breaches of confidentiality, unauthorized access. Conduct thorough inquiries to determine the validity of complaints and identify the root causes. Take appropriate action based on the findings, which may include disciplinary measures, corrective actions, or legal action. System And Procedure Review Reviewed existing systems and procedures for effectiveness. Recommended improvements to systems and processes. Ensured compliance with staff’s regulations and standards. Reporting And Recordkeeping Prepare reports for management and highlighting findings, recommendations, and areas for improvement. Maintain detailed records of all vigilance activities, including audits, investigations, and corrective actions. Show more Show less
Description Job Responsibilities Procurement & Vendor Management Oversee the procurement of medical and office equipment while ensuring quality and compliance with healthcare regulations. Identify, evaluate, and negotiate contracts with reliable suppliers and vendors. Monitor purchase orders, track deliveries, and resolve supply chain disruptions to ensure uninterrupted hospital and office operations. Lead the development, enhancement, and implementation of comprehensive purchasing processes, policies, templates, and tools for the procurement function, ensuring full integration with the company’s operating systems. Regulatory Compliance & Quality Assurance Ensure all purchases comply with healthcare industry regulations, including NABH and other applicable standards. Maintain high-quality standards for medical supplies and ensure timely refilling of critical stock. Work closely with quality assurance teams to verify the authenticity and safety of medical products. Cost Optimization & Strategic Sourcing Identify cost-saving opportunities while maintaining product quality and reliability. Optimize procurement processes to reduce wastage and ensure efficient inventory management. Stay updated on market trends and supplier innovations in the healthcare industry. Implement value analysis and cost-benefit assessments to support long-term cost-saving strategies. Stakeholder & Team Collaboration Effectively communicate procurement updates to management, and the particular department. Delegates/assigning routine tasks to team and focus on more important or critical tasks. Develops and guides new team members. Helps others/team in problem solving. Provides practical support or assistance to make job easier for subordinates. Understands the concerns and issues of the team and resolves them. Resolves conflicts effectively. Customer & Supplier Relations Address and resolve supplier-related issues to maintain smooth operations. Build and maintain long-term supplier relationships for strategic procurement partnerships. Manage disputes and contract issues with suppliers, ensuring that solutions are in the best interest of our organisation while maintaining positive relationships. Show more Show less
Description We are looking for a detail-oriented, organized candidate who is interested to work in a commercial office setting, articulate in verbal and written communications and plays a critical role in supporting pupils academic success and personal development. This role involves providing comprehensive academic advice to medics, scientists, researchers, interns and working professionals, guiding them through course selection, academic planning, and career exploration Job Responsibilities Assist fellows / pupils in course selection (offline, hybrid and online academic programs) and registration, ensuring they meet program requirements and timelines. Provide individualized academic advising to fellows / pupils, helping them develop and achieve their academic goals. Participate in the planning and execution of onboarding programs, workshops, and other events to support student development. Refer fellows / pupils to appropriate departmental resources (e.g., tutoring, counseling, career services) as necessary. Assist in admissions, onboarding, planning, organizing academic events, workshops, and seminars. Maintain accurate and confidential records of fellows / pupils interactions and advising sessions. Offer guidance on academic policies, procedures, and resources available within the institute. Stay current with trends and best practices in academic advising and professional education. Complete and document mandatory training for this role within specified timelines. Prepare reports on advising activities, fellows / pupils progress, and program outcomes Maintain and update records, ensuring accuracy and confidentiality. Perform other related duties as assigned Qualifications And Prerequisites A Bachelor’s degree in Biochemistry, Biotechnology, Botany, Chemistry, Genetics, Microbiology, Zoology, and other Life Science disciplines. Willing to commit to a work schedule that includes Monday through Saturday. Good listening skills to understand fellows / pupils needs and concerns, and ability to explain responses clearly. Knowing how to ask the right questions to understand customer needs. Enthusiasm and a positive outlook to keep the conversation engaging Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). A strong desire to be part of a collaborative and learning team. Excellent interpersonal, written and verbal communication skills. Ability to manage call schedules and follow-ups effectively. Understanding fundamental sales principles. Additional Information GarbhaGudi Institute of Reproductive Health & Research (GGIRHR) is one of premier infertility training and research organizations. It is affiliated to Rajiv Gandhi University of Health Sciences (RGUHS), Indian Medical Association (IMA) and intends to build best reproductive health university. GGIRHR is part of the GarbhaGudi group, it has many advantages that are unavailable to many other organizations. GarbhaGudi IVF Centre, the mother company is known for its extraordinary success rates, ethical treatment, affordable costs, world-class infrastructure and humane touch. With the backing of such a capable and strong organization, GGIRHR is well equipped to provide the best-in-class training to clinicians, embryologists, andrology technologists and paramedical staff, to prepare them for the challenges of infertility treatment. Students at GGIRHR can get to learn the tips, tricks, processes, protocols and treatment approaches followed at GarbhaGudi IVF Centre’s, which has given such unbelievable success rates. Training will be given by senior faculty who are well versed in their field of specialization. They have profound deep knowledge and are not just academicians but also busy practicing consultants too. GGIRHR also has a strong focus towards research in the field of reproductive health and has been working on many path-breaking and innovative research areas. Show more Show less
Description Job Responsibilities Key Responsibilities Organize & Conduct Camps/OPDs local and out station. Work on tie-ups with Hospitals. Have extensive knowledge about the area and Doctors in that area. Convert OPU/ET cycles from going to competitors. Organize CME and Talks at Apartments. Instrumental in Increasing registrations. Organize Luncheons for Doctors and Asha workers Requirements Be presentable & Self motivated. Good communication skills. Ability to increase referring doctors network. Make 12 calls a Day. Prepared to do out station works. Meet all Gynecologists in allotted area maintain good rapport with them. Keep tab about competitors activity. Have the list of Doctors who are referring to Competitors. Qualifications And Prerequisites Experience preference. 1-2 years Qualification . any science graduate And other prerequisites: IVF Exposure will be an advantage.
Company Description GarbhaGudi is renowned for its top-class fertility treatments at affordable costs and exceptional success rates. GarbhaGudi is committed to providing accessible and effective fertility solutions, making us a trusted name in the iVF industry at Bangalore. Role Description This is a full-time on-site role for a Front Office Coordinator located in Bengaluru. The Front Office Coordinator will be responsible for performing receptionist duties, scheduling appointments, and handling office administrative tasks. Additionally, the role will involve providing excellent customer service and maintaining proper phone etiquette. The Front Office Coordinator serves as the first point of contact for all patients and visitors, ensuring a welcoming and professional environment. Qualifications Receptionist Duties and Phone Etiquette skills Experience in Appointment Scheduling and Office Administration tasks Strong Customer Service skills Excellent communication and interpersonal skills Ability to handle a multi-line phone system effectively Proficiency with office software and scheduling systems Previous experience in a healthcare or medical office setting is a plus High school diploma or equivalent required; additional qualifications in office administration or related fields are beneficia
Description Languages to be known compulsory: Tamil, English, Kannada/Telugu Job Responsibilities Explain the customers - based on product offers/benefits Creating and keeping track of new leads Google reviews progress tracking and shares the report on respective lead Toll-Free working status checking and sharing the status and reporting to the respective leads Promoting the products Customer follow-up 4- feedback - mails/phones (communication channel), brand promotion tale Maintain register for the same and share the same to the repartee basis on the company requirement. Prepare a list of calls made by the staff department-wise and send the same to HOD. 2 - teleoperator Make complaints to the Maintenance department in case of any fault/damage/breakage and also inform to repartee Check the intercom lines and instruments and use the service of a telephone technician in case of any repairs (Should take prior permission from the team lead). Make sure that the telephone system works smoothly without interruption. Operators should not be engaged in unnecessary conversation while sitting on the board. The operator on board should be highly courteous towards people calling from in and outside the hospital and make them feel the operator is willing to do everything for them. Accuracy is essential to connect to the correct numbers required. The operator should have the speed in connecting the calls; hence he/she will not be late in attending the calls. The operator shall work in SHIFTS/ Overtime, holidays, and weekends as requested by management. Not to leave the post till the reliever reports to the duty Calling and taking surveys from different consumers of GarbhaGudi and sharing the reports with respective team lead Escalating the real-time process issues and inputs to the concerned person. However, the first level POC will be the team lead.
Description Languages to be known compulsory: Kannada, English & any other language Job Responsibilities Explain the customers - based on product offers/benefits Creating and keeping track of new leads Google reviews progress tracking and shares the report on respective lead Toll-Free working status checking and sharing the status and reporting to the respective leads Promoting the products Customer follow-up 4- feedback - mails/phones (communication channel), brand promotion tale Maintain register for the same and share the same to the repartee basis on the company requirement. Prepare a list of calls made by the staff department-wise and send the same to HOD. 2 - teleoperator Make complaints to the Maintenance department in case of any fault/damage/breakage and also inform to repartee Check the intercom lines and instruments and use the service of a telephone technician in case of any repairs (Should take prior permission from the team lead). Make sure that the telephone system works smoothly without interruption. Operators should not be engaged in unnecessary conversation while sitting on the board. The operator on board should be highly courteous towards people calling from in and outside the hospital and make them feel the operator is willing to do everything for them. Accuracy is essential to connect to the correct numbers required. The operator should have the speed in connecting the calls; hence he/she will not be late in attending the calls. The operator shall work in SHIFTS/ Overtime, holidays, and weekends as requested by management. Not to leave the post till the reliever reports to the duty Calling and taking surveys from different consumers of GarbhaGudi and sharing the reports with respective team lead Escalating the real-time process issues and inputs to the concerned person. However, the first level POC will be the team lead.
Description Kannada, English & any other language Job Responsibilities Explain the customers - based on product offers/benefits Creating and keeping track of new leads Google reviews progress tracking and shares the report on respective lead Toll-Free working status checking and sharing the status and reporting to the respective leads Promoting the products Customer follow-up 4- feedback - mails/phones (communication channel), brand promotion tale Maintain register for the same and share the same to the repartee basis on the company requirement. Prepare a list of calls made by the staff department-wise and send the same to HOD. 2 - teleoperator Make complaints to the Maintenance department in case of any fault/damage/breakage and also inform to repartee Check the intercom lines and instruments and use the service of a telephone technician in case of any repairs (Should take prior permission from the team lead). Make sure that the telephone system works smoothly without interruption. Operators should not be engaged in unnecessary conversation while sitting on the board. The operator on board should be highly courteous towards people calling from in and outside the hospital and make them feel the operator is willing to do everything for them. Accuracy is essential to connect to the correct numbers required. The operator should have the speed in connecting the calls; hence he/she will not be late in attending the calls. The operator shall work in SHIFTS/ Overtime, holidays, and weekends as requested by management. Not to leave the post till the reliever reports to the duty Calling and taking surveys from different consumers of GarbhaGudi and sharing the reports with respective team lead Escalating the real-time process issues and inputs to the concerned person. However, the first level POC will be the team lead.
As a Customer Care Operator at our company, your role involves interacting with customers to explain product offers and benefits. Your responsibilities will include creating and managing new leads, tracking progress on Google reviews, and providing updates on Toll-Free working status to respective leads. You will also be responsible for promoting products and conducting customer follow-ups through feedback emails/phone calls for brand promotion. In addition, you are required to maintain a register of customer interactions and share it as per company requirements. You will prepare a list of calls made department-wise and submit it to the HOD. You should report any faults, damages, or breakages to the Maintenance department and seek permission from the team lead for any repairs by telephone technicians. It is essential for you to ensure the smooth functioning of the telephone system without interruptions. You are expected to be courteous to all callers and connect them to the correct numbers promptly. Efficiency in call handling is crucial, and you must work shifts, overtime, holidays, and weekends as needed. Avoid leaving your post until the reliever arrives and be proactive in conducting surveys with consumers and escalating process issues to the team lead. Qualifications Required: - Proficiency in Kannada, English, and another language - Strong communication skills for effective customer interactions - Ability to maintain records accurately and follow company protocols - Willingness to work flexible hours as per management requests Note: No additional details about the company were provided in the job description.,
Company Description GarbhaGudi IVF Centre is renowned for providing top-class fertility treatments at affordable costs with unparalleled success rates. We pride ourselves on replicating this successful model across all our branches. Our commitment to excellence and patient-centric care has established us as a trusted name in fertility treatments. Role Description This is a full-time, on-site role for a Branch Manager and we are launching Branch in Tumkur location. Training location: Bangalore Job location: Tumkur The Branch Manager will oversee the daily operations of the center, ensure excellent patient care, manage staff, and drive business growth. Responsibilities include coordinating with medical professionals, implementing operational policies, managing budgets, handling patient inquiries, and ensuring compliance with healthcare regulations. Qualifications Previous experience in healthcare management or a related field with Counselling knowledge Strong leadership and team management skills Excellent organizational and multitasking abilities Strong skills in budgeting and financial management Ability to communicate effectively with patients, staff, and medical professionals Knowledge of healthcare regulations and compliance Problem-solving and decision-making skills Bachelor's degree in Healthcare Management, Business Administration, or a related field
Job Description: You will be responsible for overseeing the daily operations of the GarbhaGudi IVF Centre branch in Tumkur location. Your role will involve ensuring excellent patient care, managing staff effectively, and driving business growth. Your key responsibilities will include: - Coordinating with medical professionals to ensure seamless operations - Implementing operational policies to optimize efficiency - Managing budgets and financial resources efficiently - Handling patient inquiries and concerns with care and attention - Ensuring compliance with healthcare regulations to maintain high quality standards Qualifications required for this role are: - Previous experience in healthcare management or a related field with counseling knowledge - Strong leadership and team management skills - Excellent organizational and multitasking abilities - Proficiency in budgeting and financial management - Effective communication skills with patients, staff, and medical professionals - Knowledge of healthcare regulations and compliance - Strong problem-solving and decision-making skills - Bachelor's degree in Healthcare Management, Business Administration, or a related field We are renowned for providing top-class fertility treatments with unparalleled success rates and are committed to excellence in patient-centric care. Join us in our mission to make a difference in the lives of our patients at GarbhaGudi IVF Centre.,
Description The IVF OPD Nurse is responsible for assisting in day-to-day outpatient services, supporting fertility consultants, guiding patients through initial assessments, coordinating investigations, and ensuring smooth patient flow. The role involves a combination of clinical tasks, patient education, and co-ordination with other department specific to fertility care. Job Responsibilities Clinical Assistance: Assist doctors during patient consultations, gynecological examination, follicular scans, and procedures like IUI. Prepare patients for ultrasound, semen collection, endometrial biopsy, etc. Perform basic nursing procedures such as checking vitals, giving injections (e.g., trigger shot, progesterone), and sample collection when required. Ensure proper identification and labeling of samples (blood, urine, semen). Patient Coordination & Counseling: Guide new patients through registration, case history taking, and OPD flow. Educate patients about the treatment plan, medication protocols, and test schedules. Provide pre- and post-procedure instructions clearly (e.g., for IUI, OPU,FET.etc) Co-ordinate with Physician and Andrologist for their opinion and inform doctor and IP In-charge. Share the details with Front Office and IP Counselling team for further follow up with patients. coordinating with other medical staff members who are involved in the treatment process Documentation & Records: Maintain accurate OPD records and ensure timely entry of clinical notes. Update the IVF register, patient history in system, and medication charts. Assist in preparing consent forms and ensuring they are signed and filed properly. Medication Management: Administer IVF-related injections (FSH, HCG, progesterone, etc.) as prescribed. Counsel patients on medication usage, dosage, timing, and side effects. Monitor and maintain cold chain for hormone injections. Infection Control & Patient Safety: Follow infection prevention protocols as per NABH standards. Disinfect OPD instruments and maintain clean consultation rooms. Ensure patients are handled with dignity, privacy, and confidentiality. Manage stock and inventory: Regular stock Audit and show the consumption as things used. Expiry management.. Key Skills & Competencies Strong knowledge of reproductive health and IVF processes Compassionate communication and patient guidance Clinical accuracy and attention to detail Ability to handle multiple patient cases in a day Good coordination with doctors, labs, and pharmacy Providing in time coaching for junior nursing staff and supervising and guiding . Qualifications And Prerequisites GNM / B.Sc Nursing / M.Sc Nursing Minimum 1 year experience in IVF OPD or general OPD preferred Registered with State Nursing Council Reports to: Nursing Superintendent / IVF Consultant/MS
Description We are looking for a qualified Lab Technician to undertake a variety of laboratory procedures of technical nature. You will be handling sensitive equipment to analyze samples or substances and conduct tests reporting findings to a laboratory manager. The ideal candidate will have experience in working under possibly hazardous conditions (e.g. pathogens or chemicals). He/She will be well-trained to maintain safety conditions and will be passionate for doing work that makes things move forward. The goal is to optimize lab procedures and succeed in producing reliable and important results that can be used to make a difference. Job Responsibilities Responsibilities Receive, label and analyze samples (blood, toxic, tissue etc.) Design and execute laboratory testing according standard procedures, make observations and interpret findings Conduct experiments under defined conditions to verify/reject various types of hypotheses using refined scientific methods Organize and store all chemicals substances, fluids and compressed gases according to safety instructions Record all data and results in specified forms (paper and electronic) with accuracy and responsibility Maintain equipment and assist in ordering laboratory supplies Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment. Requirements And Skills Proven experience as Lab Technician or relevant position Experience in operating electrical and nonelectrical laboratory equipment and potentially dangerous substances (flammable liquids, infectious bacteria, biohazards etc.) In depth knowledge of QHSE Systems, preventative measures and laboratory best practices Excellent physical condition and endurance Working knowledge of MS Office (especially Excel) and database systems Ability to work autonomously and under pressure Valid laboratory technician license Degree in biology, chemistry or relevant field