Posted:-1 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking enthusiastic and dedicated Customer Support Executives to join our team. The role involves handling inbound and outbound calls, responding to emails or chats, resolving customer queries, and providing accurate information in a professional manner. You will be responsible for ensuring a positive customer experience by addressing concerns promptly and effectively.

Key Responsibilities:

Handle customer inquiries via phone, email, or chat.
Resolve issues and escalate complex cases when required.Maintain records of interactions and transactions.Provide product/service information clearly and confidently.Ensure high levels of customer satisfaction.

Requirements

Good verbal and written communication skills.
Basic computer knowledge and typing skills.Problem-solving and customer-oriented mindset.Freshers and experienced candidates are welcome to apply.

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