Customer Support Executive

Job Description

Travel Process Associate Job Description: We are hiring passionate and customer-focused professionals for a leading travel process. This is an excellent opportunity for candidates with experience in handling travel bookings, customer queries, and providing high-quality support in a dynamic environment. Key Responsibilities: Assist customers with flight/hotel/holiday bookings, cancellations, and modifications. Resolve queries related to travel itineraries, pricing, and policies. Upsell travel products and services when possible. Ensure accurate and timely processing of transactions. Handle both voice and non-voice interactions as per business requirements. Requirements: Minimum 1+ year of experience in a travel process (GDS knowledge preferred). Excellent communication skills in English. Knowledge of Amadeus, Sabre, or Galileo will be an added advantage. Willingness to work in rotational shifts and on rotational weekly offs. Immediate joiners preferred. Perks & Benefits: Paid training and career growth opportunities Transport facilities 5 Days working Rotational Shifts Rotational Offs Salary: Upto 37k in-hand Share resume at 8076838492 Job Types: Full-time, Permanent, Fresher Pay: ₹28,000.00 - ₹37,000.00 per month Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Rotational shift US shift Supplemental Pay: Overtime pay Performance bonus Experience: total work: 2 years (Required) Work Location: In person