Posted:1 day ago|
Platform:
Work from Office
Full Time
A Customer Support Executive is responsible for handling customer queries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.
Customer Interaction:
Respond to customer inquiries via phone, email, or chat.
Customer Satisfaction:
Ensure a positive customer experience in every interaction.
Education: Graduate in any stream (BBA, B.Com, BA, etc.)
Experience: Fresher or up to 1 year of experience in customer service / BPO / call center (voice or non-voice)
Communication Skills: Excellent verbal and written communication in English and Hindi
Technical Skills: Basic computer knowledge, MS Office, and ability to work with CRM tools
Personality Traits:
Positive attitude and willingness to learn
Strong listening and problem-solving skills
Patience and empathy toward customers
Ability to handle pressure and multitask
Availability: Flexible for rotational shifts (if required)
Location: Candidates residing near the job location or willing to relocate preferred
Kabalikrut Group
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