Customer Support Executive

Job Description

WE ARE HIRING: Customer Support Executive Cockatoo Sports Pvt. Ltd. is transforming the fitness landscape in India, inspiring individuals to “Make a Move” toward healthier, more active lifestyles. We’re on the lookout for a Customer Support Executive who is passionate about helping others and committed to delivering an exceptional customer experience. 📍 Location: On-site – Jalandhar, Punjab (Candidates from Jalandhar or those willing to relocate are encouraged to apply.) 💼 Responsibilities 📞 Handle incoming calls, emails, and chat support to assist customers with product information, order status, and general queries. 🛠️ Address and resolve customer complaints with professionalism and efficiency. 💬 Guide customers on product usage and troubleshoot issues in a timely manner. 🌟 What We’re Looking For ✅ Based in or willing to relocate to Jalandhar, Punjab . ✅ Excellent communication skills in English & Hindi . ✅ A customer-first attitude with strong problem-solving skills. ✅ Prior experience in customer support and knowledge of CRM tools is a plus. 🎁 Why Join Cockatoo? 💰 Competitive salary + performance incentives. 💪 Work with one of India’s leading fitness brands . 🤝 Friendly, dynamic, and collaborative work environment. 📈 Opportunity to grow with a fast-evolving brand in the health & wellness industry. 📩 How to Apply Send your updated resume to 👉 cspl@cockatooindia.com 📍 Address: Street No. 9, Tej Mohan Nagar, Basti Sheikh Road, GPO, Jalandhar, Punjab – 144001 Show more Show less