Customer Support Executive

0 - 1 years

2 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority.

Responsibiities:

Manage tickets and update customer information in the database during and after each call.

Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.

Convert Leads to new orders.

Contact potential customers to showcase company products or services

Follow-up on Interested Leads

Negotiate prices and terms with customers

Get the documentations done for the converted leads

Work with other team members to ensure customer satisfaction

Engage in problem-solving and process improvement.

Develop strategies to ensure judicial usage of resources and timely delivery.

In case you wish to apply for, send your resume on 8826260848/ 73038 01950 or email at hr@cityfurnish.com

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