Posted:15 hours ago|
Platform:
Work from Office
Full Time
As a Retention Team Advisor, you will be responsible for engaging with customers who wish to cancel their orders, discontinue services, or express dissatisfaction. Your primary focus will be on understanding customer concerns, identifying opportunities to resolve issues, and offering solutions that encourage customers to continue their relationship with our brand. This role requires strong communication, problem-solving, and negotiation skills with a customer-first mindset.
- Work days: 6 days a week: alternate Saturdays off.
- Shift: Rotational shifts (including night shifts).
- Week-off: Rotational weekly off.
- Night-shift Allowance: Provided.
- Freshers Welcome: Training will be given.
- Immediate Joiner (Only)
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