Customer Support Executive

0 - 3 years

0 Lacs

Posted:11 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Executive / Technical Support Executive at Adeeba E Services Pvt Ltd, your role will involve taking inbound calls from UK/USA customers regarding printer, router, and antivirus issues. You will be responsible for diagnosing the issues, recommending the best plan to the customer, and selling technical support plans along with relevant software. It is essential that you have experience in outbound tech support for more than 6 months to 1 year, possess good convincing and sales skills, and know how to close your own calls. Additionally, you must be able to join immediately and be comfortable working in the US Shift from 9:00 pm to 7:00 am for 6 days a week. Key Responsibilities: - Take inbound calls from customers with printer, router, and antivirus issues - Diagnose the problem and recommend the best plan - Sell technical support plans and relevant software Qualifications: - High School Diploma It is also required that you have good communication skills and be flexible for night shifts. Adeeba E Services Pvt Ltd offers a fixed salary on the 1st of every month, 24 leaves in a year along with comp offs and birthday leaves, very attractive incentives, and a friendly working environment. There is no extension of shift timings, and the salary ranges from Rs. 15,000 to 22,000 per month along with huge incentives. For more information or to apply for this position, please contact Ayesha (HR) at 9051449800.,

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