Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in kochi
>
Aabasoft
>
Customer Support Executive

Customer Support Executive

Aabasoft

1 - 5 years

0 Lacs

kochi kerala

Posted:1 week ago| Platform: Shine logo

Apply

Skills Required

sla management quality assurance product knowledge adherence to timeduty schedules call handling process knowledge dress code compliance floor discipline elevation preparation

Work Mode

On-site

Job Type

Full Time

Job Description

As a member of our team, you will be expected to strictly adhere to time and duty schedules. Your primary responsibilities will include answering calls, tagging call records for necessary actions, and ensuring that calls are handled within the prescribed Service Level Agreement (SLA) timelines. It will be essential to maintain the quality of calls by staying updated with current product and process information. In addition to your core responsibilities, you will be required to follow the proper dress code and maintain floor discipline at all times. Collaboration with Team Leaders to prepare elevations will also be encouraged as part of your role. Please note that job descriptions may be subject to change based on process updates and improvements. Your flexibility and willingness to adapt to these changes will be appreciated.,

More Jobs at Aabasoft

International Voice Process

Kochi, Kerala

Experience: Not specified

Salary: Not disclosed

GRAPHIC DESIGNER

Kochi, Kerala

Experience: Not specified

Salary: Not disclosed

JUNIOR UI / UX DESIGNER

Kochi, Kerala, India

Experience: Not specified

Salary: Not disclosed

GRAPHIC DESIGNER

Kochi, Kerala, India

Experience: Not specified

Salary: Not disclosed

JUNIOR UI / UX DESIGNER

Kochi, Kerala

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Aabasoft

Information Technology

Thiruvananthapuram

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Support Executive