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Jobs in pune
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Crave Infotech
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Customer Success Manager

Customer Success Manager

3 - 5 years

|

5 - 8 Lacs

Posted:8 hours ago| Platform:

Apply

Skills Required

client relations customer success account management

Work Mode

Hybrid

Job Type

Full Time

Job Description

Customer Success Manager

If you love building strong client relationships, ensuring smooth delivery, and creating great customer experiences — we’d love to connect.

What you’ll do:

Be the primary point of contact for clients and drive their success
Ensure smooth onboarding, engagement, and retention
Gather regular feedback from clients to enhance satisfaction and service quality
Stay connected with employees working on client projects to ensure alignment and seamless delivery
Identify opportunities for improvement and growth

What we’re looking for:

3+ years of experience in Customer Success, Account Management, or Client Relations
Excellent communication and coordination skills
Proactive, customer-focused, and detail-oriented

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