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Customer Success Manager

5 - 8 years

0 Lacs

Greater Kolkata Area

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

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Work Mode

Remote

Job Type

Full Time

Job Description

Roles And Responsibilities

  • Identify upsell/cross sell opportunities within the assigned set of accounts
  • Demand generation for Beroe’s products & services
  • Monitor and drive accounts utilization
  • Accounts health management
  • Ensure renewal targets are met >= 87%; upsell targets are met.
  • Relationship management with key client stakeholders
  • LiVE.Ai individual / group stakeholder trainings and adoption
  • Conduct account level client review sessions
  • Manage / enhance user experience on and off LiVE.Ai platform

Desired Skills And Requirements

  • Excellent Communication & Presentation Skills
  • Analytical & Problem-solving Skills
  • Consulting Mind set
  • Relationship Building – Convincing & Influencing skills
  • Open to travel as & when required
  • Very strong Excel and PowerPoint skills
  • Strong Commercial and Business Acume

Education, Desirable Qualification And Educational Establishment, Additional Education

Essential: MBA /Masters with 5-8 years of experience in account management or customer success from enterprise customers.Anchor: #apply-for-this-jobYou must have JavaScript enabled to use this form.Full nameEmailPhone numberUpload your resumeUpload your resumeNo file selectedOne file only.5 MB limit.Allowed types: pdf, doc, docx.Leave this field blankLocationIndia - RemotePosted On9th July 2025

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Beroe Inc

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