Customer Success Manager

MoEngage

2 - 5 years

3 - 7 Lacs

bengaluru karnataka india

Posted:12 hours ago| Platform: Foundit logo

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Skills Required

mobile marketing communication skills client relationship saas sales

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Success Manager

What You'll Do

Onboard closed leads
with
Integration support
.
Be the
point of contact for Accounts
and be responsible for the
growth of the customer
.
Advise clients
on the most effective ways to use the MoEngage Platform.
Be a
Product Evangelist
, consulting top internet companies on their growth.

Skills

Experience with
clients or managed accounts
, across Technical, Presales, and Technical Account Management.
Understanding of the
Mobile Ecosystem & App Marketing
. Previous experience in a Success or Support Engineer role for a
SaaS company
is a plus.
SaaS and B2B experience is a must
.
Ability to
understand customer requirements
and see how MoEngage can add value in various ways.
Take ownership
of the relationship post-sales and grow the customer.
Champion the product
and be an
evangelist
.
Empathy
Needed in any client-facing role, also important for working with other teams.
Strong written and verbal communication skills
.

Perks

Work at
Scale
and challenge yourself.
Work with a
smart team
which grew up in the Mobile First world.

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