Customer Success Executive (Telecaller)

About Ebani Tech

Ebani Tech Pvt. Ltd., the technology arm of Ebani Advertising, is redefining modern marketing through patent-awaited innovation and intelligent design. With over two decades of brand-building legacy behind us, we merge creativity with cutting-edge technology to transform how brands connect with audiences.

Our flagship platform, Digitopia, is revolutionising customer engagement across retail and other business environments. After successfully powering TrimX to become "The World’s First Digital Salon Chain," we are now setting a new national benchmark with Odeon Mall, soon to be recognized as India’s First Smart Mall, which is ready for launch

At Ebani Tech, we believe technology should not only sell smarter but also serve better... bridging business growth with social good. We foster a culture rooted in diversity, inclusion, curiosity, and innovation, empowering every team member to grow, experiment, and thrive.

Position Overview

We are seeking a Customer Success Executive (Telecaller) with a minimum of 1 year of proven experience in tele-sales to join our dynamic, fast-growing team. The role involves lead generation, client outreach, and business development through effective communication and relationship building.

You will be responsible for connecting with potential clients, understanding their business needs, and presenting Ebani Tech’s intelligent marketing solutions — including Digitopia Smart Totem Screens, LED Screens, Digital Standees, and Salon CRM platforms.

The ideal candidate is an articulate communicator with strong persuasive abilities, a proactive mindset, and a genuine passion for sales and technology. You’ll collaborate closely with our sales and marketing teams to convert leads into long-term partnerships, ensuring every interaction embodies Ebani Tech’s values of innovation, excellence, and customer success.

We’re looking for individuals who are driven, confident, and results-oriented, with the curiosity to learn and the ambition to grow. If you thrive in a fast-paced, high-performance culture and want to be part of a company shaping the future of digital engagement, we’d love to hear from you.

Key Responsibilities

• Reach out to potential clients and partners via calls, emails, and other channels.
• Assist the marketing team in lead generation and client engagement activities.
• Gather client requirements and share insights with the business development team.
• Maintain accurate records of interactions and follow-ups in CRM tools.
• Support marketing campaigns and promotional activities.
• Represent Ebani Tech professionally in all communications.

Requirements

• Fluent in Hindi, English, and Telugu.
• Strong communication, interpersonal, and organizational skills.
• Proactive, self-motivated, and eager to learn.
• Ability to work collaboratively in a fast-paced team environment.

Advantages / Additional Skills

• Knowledge of LED screens, totems, and digital display technologies.
• Familiarity with digital marketing tools and platforms.
• Prior experience in customer engagement, sales, or marketing support.
• Understanding of franchise-level or multi-location client handling.

Work Location

• Work From Office
• Hyderabad, Telangana, India

Hiring Process

• Shortlisting
• Telephonic / Virtual Round
• Final Cultural Fit Round with Founders

Contact

For further details, reach out to the Ebani Hiring Team at: hr@ebanitech.com