Customer Success Executive

• Job Title :

  Sr Advisor - Account Management

• Location

  : Kolkata, West Bengal (Work from Office)

• Shift

  : 2:15 PM 11:30 PM (MonFri) | Alternate Saturdays till 7:30 PM| Home drop provided

• Company

  : Salescom Services Private Limited

About the Role

Are you passionate about high-octane sales, cutting-edge technology, and building lasting customer relationships? Join our fast-growing UK-based technology business as a Senior Account Manager, where you’ll engage with our customers across the UK to enhance their telecom and IT services.

You’ll be responsible for:

• Conducting periodic account checks with existing UK customers
• Driving revenue assurance and account enhancement
• Upselling and cross-selling advanced technology products
• Building strong customer relationships and retention

What We’re Looking For:

• Excellent English communication skills

  – both spoken and written

• Prior experience

  in B2B/B2C sales, retention, upselling, or contract renewals
• Experience in UK telecom operations is a plus
• Professionalism, adaptability, and a passion for sales
• Bachelor’s degree preferred (not mandatory)
• Proven track record with customer retentions, upsells & cross sells
• Strong multitasking, time management, and closing skills
• Ability to engage confidently with SOHO owners, sole traders, and decision-makers

Perks & Benefits:

• Fixed CTC

  : Approx 45,000/month

• Bonuses

  : Monthly & quarterly performance-based incentives

• Facilities

  :
• Cafeteria & company-funded meals
• Generous leave policy
• Medical insurance
• Home drop facility
• World-class training & skill development
• Exposure to UK telecom & internet technologies

Why Join Us?

Salescom Services Pvt. Ltd. is an equal opportunity employer committed to excellence in next-gen sales, marketing, and IT-enabled services. We invest in our people, offering tools, training, and resources to help you succeed and grow.

Apply now and discover if we’re the right fit for each other!

Send in your resume to puja.ganguly@salescom.in