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Customer Success Executive

0 - 31 years

0 Lacs

Posted:18 hours ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Roles and Responsibilities: ● Build and maintain strong client relationships. ● Analyze customer data to identify trends and areas for improvement. ● Proactively engage with customers to address concerns and gather feedback. ● Resolve customer issues promptly and effectively. ● Educate customers on product features and updates. ● Monitor key performance indicators (KPIs) related to retention and implement ● improvement strategies. ● Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: ● Customer Retention ● Customer Support

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