Key Responsibilities – Food Preparation & Packing Prepare food items as per company standards and hygiene guidelines. Ensure accurate portioning and proper packaging of food. Store Maintenance Maintain cleanliness and hygiene of the café and workstation. Follow safety and sanitation guidelines to ensure a safe work environment. Customer Service Assist customers with basic queries and ensure a friendly customer experience. Maintain a professional attitude while handling customer interactions. Inventory & Stock Management Assist in managing stock levels and report shortages to the supervisor. Ensure proper storage of ingredients and supplies. Compliance & Safety Adhere to food handling and safety guidelines. Follow grooming standards (clean shave, proper uniform, and shoes). Teamwork & Shift Coordination Work collaboratively with team members for smooth operations. Adapt to rotational shifts as per schedule. Training & Development Attend and complete the 10-day training program. Participate in periodic assessments to qualify for salary increments.
We’re Hiring! Customer Success Executive Professional Wanted in Bangalore. Are you passionate about driving growth, building client relationships, and cracking new business opportunities? We’re expanding our dynamic BD team and want YOU to be a part of it! 🙌 🔹 Role: Customer Success Executive 🔹 Location: Bangalore 🔹 Experience: 1-5 years in Staffing, Connecting with clients for Apna Jobs, Setting up meetings. 🔹 What You'll Do: Customer Onboarding: Assist new customers in understanding the company’s product by providing them with comprehensive onboarding sessions. This process helps ensure a smooth transition and effective utilization of the product. Relationship Management: Develop and maintain strong relationships with customers by understanding their business needs and goals. Regular check-ins and proactive communication are key. User Training: Conduct training sessions and webinars to educate customers on new features and best practices to get the most out of the product. Customer Advocacy: Act as the voice of the customer internally by providing feedback to the product, marketing, and sales teams to improve the product and customer experience. Churn Reduction: Monitor customer health scores and usage analytics to identify at-risk accounts and implement strategies to retain them. Issue Resolution: Serve as a point of escalation for customer issues, ensuring that their problems are resolved swiftly and effectively. Renewals and Upsells: Work closely with the sales team to manage renewals and identify opportunities for upselling and cross-selling additional products or services. Customer Feedback Collection: Gather and analyze customer feedback to inform product development and improve service offerings. Maintain strong client relationships 🔹 Salary: Max 7lacs 🎯 If you’ve got the hustle, network, and a knack for consultative sales — let’s talk!
● Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation ● Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors ● Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions ● Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals ● Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies ● Use CRM to track leads daily and manage pipeline ● Achieve monthly targets, and unlock fast growth opportunities Qualification Criteria ● For Assistant Counsellors: Fresher Graduates and Professionals with 1 to 2 years of experience in counselling/telesales/customer service with high customer-interaction roles ● Must be on top 5% academically in school and university ● Excellent verbal communication skills, strong conversationalist, and well-versed in English ● Strong negotiation and objection handling skills with the ability to work within deadlines About the Role Stellar 1423, Plot No. 3, Sector 142, Noida - 201305 ● Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Meeting Revenue Targets through acquisition of new clients • Identifying B2B partnerships for EduBridges’s B2B business being driven through www.edubridgeindia.com • Increasing partner base and creating brand value in partnerships with institutions • Building a strong market position by identifying, developing, locating, and closing business relationships • Promote company’s offering and bring in partnerships in the form of channel partnerships and knowledge partnerships. • Generating leads through a strong network & adoption of popular lead generation methodologies. • Conduct research to identify new markets and customer needs. • Arrange business meetings with prospective clients • Promote the company’s products/services addressing or predicting clients’ objectives •Develop a business plan and corporate sales strategy for a new vertical to ensure attainment of the company goals & profitability. •Handling end-to-end sales cycle - this includes prospecting, qualifying leads, conducting meetings, levelling objections & closing the sale. • Meet assigned sales targets by understanding and following company processes and standard operating procedures. • Building trusted relationship with clients by providing them with accurate information about the training programs This is an Individual contributor role primarily Education Qualification • Should be a graduate from a reputed college/ university. An MBA will be an added advantage. Prior Work Experience • Experience: 6 to 11 years in B2B Sales domain • Proficiency in end-to-end Business Development starting with Lead Generation, Pursuing Leads and driving them to closure, Proposal making and Contract negotiations • Experience with handling B2B sales independently • B2B sales experience is mandatory, experience in Education/EdTech industry preferred • Applications with existing relationships in the Education/EdTech/CSR/HR domains will be preferred Behavioural Competencies • Passion to sell and target driven mindset • Strong analytical abilities & good interpersonal skills • Ability to develop and maintain positive working relationships • Ownership mindset Functional Competencies • Solutioning mindset, ability to identify needs and propose custom solutions • Fluent English communication – both spoken and written • Persuasion skills, Ability to convert Leads into Sales • Should be willing to Travel