Customer Success - Executive

Job Title: Customer Success Specialist (Entry Level)

Location: [Gurugram]
Job Type: Full-Time
Experience: 0-1 Year

About Us:

Oodles Technologies is a leading Information Technology & Consulting firm committed to helping businesses grow through innovative digital solutions. We're looking for a proactive and driven Customer Success Executive to join our team, someone who understands how to build strong client relationships and convert conversations into long-term partnerships through top freelancing platforms and LinkedIn.

Key Responsibilities:

• Freelancing Platform Lead Generation: Manage and generate leads from platforms like Upwork, Fiverr, Freelancer, and PeoplePerHour . Actively bid on projects and follow up with potential clients regularly.
• LinkedIn Outreach: Use LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages.
• Tailored Proposals & Pitching: Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings.
• Client Communication: Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings.
• Pipeline Management: Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress.
• Reporting & Goals: Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.

Key Skills and Qualifications:

• 0–1 year of experience generating leads from Upwork, Fiverr , and similar platforms.
• Proven expertise in LinkedIn lead generation , using tools like Sales Navigator for outreach and prospecting.
• Strong command over client communication , proposal writing, and sales pitching in fluent, professional English.
• Ability to write tailored proposals that align with project requirements and business needs.
• Experience in converting cold leads into warm conversations and eventually into deals.
• Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing.
• Proficiency in IT Design tools and maintaining daily task logs and follow-ups.
• Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously.
  Why Join Us?
• Be part of a growing IT company with global clients.
• Exposure to international sales through top freelancing and B2B platforms.
• A supportive, collaborative, and performance-driven work environment.
• Competitive fixed salary plus performance-based incentives.

Skills : Online Lead Generation , IT Sales , Online Bidding , Customer Success, Market Research, International Marketing , International Online Bidding, Proposal Writing, Freelance , Upwork, Linkedin Marketing , Linkedin Sales Navigator, Business Development , BD Sales, Sales, IT Marketing, CRM Tools, Client Handling , Client Acquisition , CRM Handling , International Marketing Etc
Experience : 0-1 Year