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Shining Stars Institution & travels
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Customer Success Associate

Customer Success Associate

Shining Stars Institution & travels

0 - 5 years

1 - 3 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Communication Skills Handling Customer Queries Pressure Handling Problem Solving Convincing Power Customer Satisfaction Query Resolution ICSE CBSE Leadership Skills Customer Care Customer service Executive Customer Handling Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

MEGA OPPORTUNITY!MEGA OPPORTUNITY!MEGA OPPORTUNITY! Hello Jobseekers! Greetings ! Customer Support Executive Location Gurgaon Working -6 days Rotational shift Salary- Up to 3LPA Roles and Responsibilities Collaborate with internal teams to resolve complex customer issues and escalate when necessary. Maintain accurate records of customer interactions using CRM software or other tools. Identify opportunities for upselling/cross-selling products/services based on customer needs. Desired Candidate Profile Excellent communication skills with ability to handle multiple conversations simultaneously. Strong interpersonal skills with ability to build rapport with customers from diverse backgrounds. For more details contact Monika(7266822602) or whatsapp your resume. Thanks and Regards, Monika Singh HR Executive Shining Stars ITPL

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Customer Success Associate