Customer Services - Team member - PCG CS - North

1 - 4 years

2 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Manage a team for client servicing of HNI and Ultra-HNI clients.

Understand clients requirements and accordingly provide services

Strategize engagement plans for inactive customers and activate their accounts

Ensure that customers trade actively after opening the trading account

Maintaining keeping track of data, reminding clients about activities they need to do, office / operations related work, processing of data received by clients

Interfacing with operations team

Have a customer-centric approach and ensure that customers are serviced well

Will be responsible for end to end ownership of the process.

Proactive updation to all parties.

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Kotak Securities (KSL) logo
Kotak Securities (KSL)

Financial Services

Mumbai

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