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Vamaship
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Customer Service/Customer Support Internship in Mumbai (Hybrid)

Customer Service/Customer Support Internship in Mumbai (Hybrid)

Vamaship

0 years

0 Lacs

mumbai metropolitan region

Posted:2 weeks ago| Platform:

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Skills Required

service support resolve surveys logistics aggregator shipping tracking management communication learning cutting technology

Work Mode

On-site

Job Type

Internship

Job Description

Are you looking to kickstart your career in customer service? Vamaship is seeking a dynamic Customer Service/Customer Support intern with English proficiency to join our team! As an intern, you will have the opportunity to interact with customers, resolve their queries, and ensure their overall satisfaction with our services.

Key Responsibilities

Handle incoming customer inquiries via phone, email, and chat
Provide accurate information about our services and assist customers with placing orders
Resolve customer complaints in a professional and timely manner
Collaborate with other team members to ensure a seamless customer experience
Update customer records and communicate any issues to the relevant departments
Assist in maintaining customer satisfaction surveys and feedback
Contribute to ongoing process improvements to enhance the overall customer support experience

If you are a proactive and customer-oriented individual looking to gain hands-on experience in a fast-paced environment, then this internship is perfect for you. Apply now and be a part of our dynamic customer service team at Vamaship!
About Company: Vamaship is a tech-driven logistics aggregator that empowers e-commerce sellers across India. By partnering with leading courier services like BlueDart and Delhivery, Vamaship streamlines shipping through real-time tracking, delivery & returns management, COD management, and timely communication at critical milestones. As an intern, you'll gain hands-on experience in a dynamic environment, learning about cutting-edge supply chain technology while helping create seamless shipping solutions for growing online businesses.

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Customer Service/Customer Support Internship in Mumbai (Hybrid)