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Customer Service

Customer Service

TechFun consultant

0 - 3 years

0 Lacs

indore madhya pradesh

Posted:15 hours ago| Platform: Shine logo

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Skills Required

chat working experience communication phone etiquette etiquette data entry interpersonal skills skilled multitasker

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service professional at TECHFUN CONSULTANT, you will play a crucial role in providing outstanding support to our clients in the forex trading industry. Your responsibilities will include delivering exceptional customer service through phone, email, and chat interactions. You will assist clients with inquiries, account management, and technical support, ensuring that their needs are met promptly and professionally. Your role will involve maintaining accurate records of customer interactions, collaborating with other teams to ensure a seamless customer experience, and escalating priority issues to the appropriate departments when necessary. It is essential to stay updated with product and industry knowledge to provide accurate information to clients and contribute to their success in the forex trading realm. To excel in this position, you must possess excellent communication skills and be a graduate candidate. This role is open to both freshers and experienced individuals, with a requirement to work in rotational shifts. The job entails handling a chat process, working 6 days a week, and offering a salary ranging from 21K to 23K CTC. The location for this full-time position is in Indore, Madhya Pradesh, India. Join us at TECHFUN CONSULTANT as we embark on a journey towards financial success, where trading meets technology, and where your success is our top priority. We look forward to having you as part of our team and providing you with the opportunity to grow and thrive in the dynamic world of forex trading.,

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