Customer Service

As an Import Customer Service professional at Dindayal TransGlobal, your role will involve managing client communication, handling customer inquiries, ensuring customer satisfaction, and supporting import logistics operations. You will be responsible for maintaining records, liaising with internal teams and stakeholders, resolving issues efficiently, and upholding high service standards. Key Responsibilities: - Manage client communication and handle customer inquiries effectively - Ensure customer satisfaction by providing exceptional service - Support import logistics operations and maintain accurate records - Liaise with internal teams and stakeholders to coordinate activities - Resolve issues promptly and efficiently to uphold high service standards Qualifications Required: - Strong skills in Customer Service, Customer Support, and Customer Experience - Proficiency in delivering exceptional Customer Satisfaction and maintaining professional Phone Etiquette - Excellent communication and interpersonal skills - Ability to manage tasks efficiently and meet deadlines in a fast-paced environment - Proficient in relevant software tools and systems for client communication and record-keeping - Prior experience in logistics or import/export services is advantageous - Relevant educational background, such as a degree in Business Administration, Logistics, or a related field As a customer-oriented logistics company, Dindayal TransGlobal is dedicated to providing exceptional solutions in logistics, forwarding, and sourcing. With a focus on operational efficiency, reliability, and customer satisfaction, the company aims to deliver outstanding value through partnerships and long-term client relationships. Dindayal TransGlobal strives to redefine the logistics landscape and drive excellence through innovation and expertise. As an Import Customer Service professional at Dindayal TransGlobal, your role will involve managing client communication, handling customer inquiries, ensuring customer satisfaction, and supporting import logistics operations. You will be responsible for maintaining records, liaising with internal teams and stakeholders, resolving issues efficiently, and upholding high service standards. Key Responsibilities: - Manage client communication and handle customer inquiries effectively - Ensure customer satisfaction by providing exceptional service - Support import logistics operations and maintain accurate records - Liaise with internal teams and stakeholders to coordinate activities - Resolve issues promptly and efficiently to uphold high service standards Qualifications Required: - Strong skills in Customer Service, Customer Support, and Customer Experience - Proficiency in delivering exceptional Customer Satisfaction and maintaining professional Phone Etiquette - Excellent communication and interpersonal skills - Ability to manage tasks efficiently and meet deadlines in a fast-paced environment - Proficient in relevant software tools and systems for client communication and record-keeping - Prior experience in logistics or import/export services is advantageous - Relevant educational background, such as a degree in Business Administration, Logistics, or a related field As a customer-oriented logistics company, Dindayal TransGlobal is dedicated to providing exceptional solutions in logistics, forwarding, and sourcing. With a focus on operational efficiency, reliability, and customer satisfaction, the company aims to deliver outstanding value through partnerships and long-term client relationships. Dindayal TransGlobal strives to redefine the logistics landscape and drive excellence through innovation and expertise.