Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in jaipur
>
Murugappa Group
>
Customer Service Team Lead

Customer Service Team Lead

Murugappa Group

3 - 5 years

|

2 - 9 Lacs

jaipur rajasthan india

Posted:3 days ago| Platform: Foundit logo

Apply

Skills Required

customer service customer satisfaction communication skills problem solving

Work Mode

On-site

Job Type

Full Time

Job Description

Team Leadership & Management:
Supervise and guide customer service representatives, ensuring they meet performance standards and company expectations.
Motivate and coach team members to improve skills and performance.
Conduct performance evaluations and provide feedback.
Resolve conflicts and address employee issues.
Manage workloads, schedules, and resources to ensure efficient operations.
Customer Service Operations:
Handle escalated customer issues and complex inquiries.
Implement and monitor customer service protocols and procedures.
Ensure timely and effective resolution of customer issues.
Analyze customer service metrics to identify areas for improvement.

More Jobs at Murugappa Group

Sales Manager- Motor Agency

Aurangabad, Ahmednagar, Baramati

INR 3 - 4 Lacs

Ticketing Executive

Chennai

INR 3 - 4 Lacs

Sales Manager - Motor Agency

Kolkata

INR 2 - 5 Lacs

Sr. BDM Large Corporates

Mumbai, Pimpri-Chinchwad, Pune

INR 3 - 8 Lacs

Projects Lead - Chairman's Office

Chennai, Tamil Nadu, India

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Murugappa Group

Conglomerate

Chennai

RecommendedJobs for You

Customer Service Team Lead

thane, maharashtra, india

Customer Service Team Lead

Murugappa Group

jaipur, rajasthan, india

Customer Service Team Lead

gurugram, jaipur

Customer Service Team Lead

pune, maharashtra

Customer Service Team Lead

pune, maharashtra, india

Customer Service Team Lead

ahmedabad, gujarat, india

Customer Service Team Lead

Calling 24o7 Bpo Services

pune

Customer Service Team Lead

Chapersons Services

pune

Customer Service Team Lead

ahmedabad, gujarat, india

Customer Service Team Lead

Westbury Kommerce

karnataka