Customer Service Specialist

Freshers, Launch Your Career with WNS Global Services!

📍 Location:

🗓️ Date of Joining:

💼 Company:

🌟 About the Role:

Are you a recent graduate eager to kickstart your career in a dynamic and supportive environment? WNS Global Services is looking for enthusiastic individuals to join our Customer Support Executive team. This is an excellent opportunity for freshers to gain valuable experience and grow within a leading global company.

🔑 Key Responsibilities:

• Engage with international customers through inbound and outbound calls.
• Address customer queries and provide timely solutions.
• Maintain accurate records of customer interactions.
• Collaborate with team members to meet performance targets.
• Continuously improve product knowledge and communication skills.

🎓 Qualifications & Skills:

• Education:

  Undergraduate or Graduate in any stream.

• Experience:

  Freshers are welcome to apply.

• Communication Skills:

  Strong verbal and written English communication.

• Adaptability:

  Ability to learn quickly and adapt to new situations.

• Team Player:

  Collaborative mindset with a positive attitude.

• Flexibility:

  Willingness to work in night and rotational shifts.

💰 Compensation & Benefits:

• Salary:

  ₹3,00,000 per annum (CTC) + ₹97,200 per annum (Variable Pay).

• Transportation:

  One-way cab facility for night shifts and shuttle service for day shifts.

• Additional Benefits:

  Health insurance and other company perks.

🔄 Shift Details:

• Shift Type:

  Night and rotational shifts.

• Working Days:

  5 days a week with rotational weekly offs.