Customer Service Specialist

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be a part of the customer service team for Australian solar retailers, where you will handle account management for solar EPC clients, resolve customer escalations, and manage post-sales service and issue resolution for renewable energy companies. Your role will involve utilizing your experience in customer relationship management within the solar industry. **Key Responsibilities:** - Handle account management for solar EPC clients - Resolve customer escalations efficiently - Manage post-sales service and issue resolution for renewable energy companies **Qualifications Required:** - Master's degree preferred - Minimum 2 years of experience in customer relationship management - Proficiency in English The company offers full-time employment with benefits including leave encashment, paid sick time, and Provident Fund. The work schedule is in the morning shift, and the work location is in person.,

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