As a Customer Service Specialist (Export Air freight) at Continental Carriers Pvt Ltd (CCPL) in Andheri, your primary role will involve providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service daily. Key Responsibilities: - Provide customer support and ensure customer satisfaction - Maintain phone etiquette in all communications - Deliver exceptional customer service on a daily basis Qualifications Required: - Customer Support and Customer Satisfaction skills - Phone Etiquette and Customer Service experience - Customer Experience management - Strong communication and problem-solving skills - Ability to work effectively in a team environment - Experience in a related field or industry is a plus - Bachelor's degree in Business Administration or relevant field,