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IAssess Consultants LLP
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Customer Service Specialist

Customer Service Specialist

IAssess Consultants LLP

3 years

0 - 2 Lacs

Mumbai Metropolitan Region

Posted:23 hours ago| Platform:

Apply

Skills Required

service support crm communication management

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Sales Executive – Outbound Calling (Cold Calling)

Location:

Mumbai

Experience:

1–3 years in outbound/cold calling

Employment Type:

Full-Time Join us as a dynamic Sales Executive driving outbound calling campaigns to identify potential clients. Your purpose will be connecting with prospects, effectively presenting offerings, and qualifying leads to support the sales team's initiatives.

Key Responsibilities

Initiate and manage cold calls to cultivate relations with potential customers.
Articulate proposals convincingly to elevate stakeholder engagement.
Coordinate and transfer key leads to sales personnel ensuring operational ease.
Update CRM systems accurately reflecting client interactions and achievements.

Requirements

Prior experience in cold calling or telesales is advantageous.
Proficiency in communication with a persuasive approach.
Determined persona coupled with defined performance-driven attitude.

Skills: customer,telesales,lead qualification,customer service,sales,crm management,communication,cold calling

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Customer Service Specialist